“We Never Trusted Our IT Firm Before Tech Wizards”

Since engaging Tech Wizards our law firm has had less “down” time, less time on the phone with IT support, and more time to focus on our core business than ever before.

We have worked with numerous other IT firms over many years, and never felt like issues were properly explained to us in a way that we could understand. We frequently felt that our lack of knowledge about IT-related issues made it easy for our previous IT firms to always blame someone else when problems arose, and to present only the most expensive solutions.  The team at Tech Wizards is always willing to take the time to fully explain the issue, as well as all of the steps taken to address it, without engaging in “geek-speak”. They are responsive to our needs, primarily by being proactive in preventing issues before they even arise.

The less you see/talk with your IT firm, the better job they’re doing. I’d invite any business to try out Tech Wizards and see if they notice a difference in the number of IT issues they experience, as well as the quality of service in addressing issues when they arise.

“I Recommend Tech Wizards Without Reservation – 100% Honest And Trustworthy”

They have provided our IT services for about 14 years and have always exceeded our expectations.  As a health care provider, we appreciate having a local tech support company that knows our practice and our staff well and can therefore meet our needs effectively and expeditiously.  Bryan and his team are a pleasure to work with.

Their Help Desk is always easy to reach for routine service requests, and for urgent needs we can always reach out to them by phone and talk directly to a technician. HIPAA compliance is, of course, a requirement of our practice and Tech Wizards’ focus on proactive maintenance and cyber security, along with effective mitigation of any discovered vulnerabilities, is very important to our business. Tech Wizards understands the needs of our practice in terms of technology usage, software support needs, ebb and flow of our business hours, and unique needs and requirements of each of our staff members. When needed, they “go the extra mile”, performing tasks that are not routine such as procuring the appropriate printer needed for a given room, ordering the best laptop for a specific purpose, or coming in after hours for urgent/emergency service.

“Tech Wizards Is Tops In Their Field”

The biggest benefit to our company since we started using Tech Wizards is reliability. Whatever our issues, Tech Wizard has responded quickly and resolved the problems. They have demonstrated a great working knowledge of IT and been a great resource for whatever we have needed. As with most businesses, we are dependent on how well/reliably our computers work, and the Tech Wizards team has kept our systems consistently up and working while bringing order to our technology.

Our previous IT company was dismissive of our needs, slow to respond, and fixes were not dependable. Tech Wizards takes our concerns seriously, responds quickly, and resolves our issues without additional follow up needed. We especially appreciate their kind and understanding approach to help make our systems work the best for us.  Not all IT companies are created equal. Tech Wizard is tops in their field.  If you are looking for IT support that is dedicated to keeping your company/work up and going, call Tech Wizards - they get it done right.