• IT Buyers Guide


    The Raleigh Area Business Owner’s Guide To IT Support Services And Fees

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If You Are A Business With 5-50 Computer Users In The Greater Raleigh Area


Five Reasons to Choose Tech Wizards for Your IT Support Needs




We Will Be Your Highly Responsive Connected Technology Partner.  We will take the time to learn and understand your business and your staff, and your staff will get to know our Wizards, so we can deliver customized support to your team with a caring “personal touch”.  We will be great at communications, and we will promptly follow-up and follow-through on all issues, ensuring that we make your tech problems VANISH!


We Answer Our Phones Live and Respond Quickly. During business hours, we always have the phone covered, so when you call, you can talk to a real person and get your request started quickly. We guarantee that your phone-in support call during business hours will be either answered immediately or returned within 30 minutes or less by an experienced technician who can help. We know you’re busy and we have made a sincere commitment to making sure your critical computer problems get fixed FAST. And since most repairs can be done remotely using our secure remote access tools, you don’t have to wait for a technician to show up.


We Will Be Your Own (local) full service Virtual IT DepartmentGet all of the technical expertise of a local team of technical professionals, staff availability, best-in-class tech tools, “best practice” solutions, and the advanced services of an “enterprise”-level IT department at a fraction of the cost, and for far less than hiring your own IT technician. We will be your “single point of contact for everything IT”.


We Will Always Remember That It is YOUR Network, Not Ours. Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients’ tech information “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, we’ll provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so it is always available to you (or to another support company if for any reason you ever need to move to another IT support company).


We Will Provide You with Peace of Mind. Our network monitoring and maintenance service offers business owners peace of mind by ensuring stability, security, and optimal performance of their IT infrastructure. Through proactive 24/7/365 monitoring, we can detect and address potential issues before they escalate, minimizing downtime and disruptions. We also monitor cybersecurity threats, providing real-time alerts and implementing necessary measures to protect sensitive data. Entrusting IT monitoring to us allows owners to focus on core activities, knowing experts are managing their IT.

We are Raleigh’s Connected Technology Partner

Our Services

Managed IT Services

Let us manage all of your technology for a flat-rate monthly fee.

Co-Managed IT Services

Use our co-managed IT services to supplement your in-house IT staff.

CyberSecurity and Compliance

We’ll keep your systems and data protected and your company compliant.

Network Monitoring & Maintenance

Keep your systems optimized and running at peak performance.

Cloud Services & Cloud Computing

Safely take advantage cloud applications and virtual servers/desktops.

Business Continuity and Backups

Minimize downtime after a disaster and never lose your data.

VoIP Services

We can provide leading-edge communications solutions at affordable prices.

Break/Fix Service and IT Project Work

We come to you for onsite repairs and single-project service.

A Message from Our Owner:

Maybe you’re concerned with the current rising costs of your IT services, frustrated with your current IT support provider, considering a move to the cloud, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with highly responsive and efficient remote and onsite IT services today.

Every business deserves their own IT department; Tech Wizards can be your full service “Virtual IT Department”, or we can supplement your existing IT staff with our advanced tools, services, and highly experienced, responsive, and friendly team of Tech Wizards.  Either way, as your Connected Technology Partner, we’ll make your tech problems VANISH!

Your business can save money and time today with Tech Wizards’ IT support, Help Desk services, fully managed IT services, network solutions, cybersecurity and compliance solutions, VoIP telephone systems, and more.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

When you are ready to stop paying for tech repairs and start investing in network uptime Contact Us to learn how we can make your job easier and improve your bottom line.

If you are not ready to talk to us just yet, get your free copy of our IT Buyers Guide by completing the form above. This will give you the information you need to make a smart decision when you are ready to outsource your IT support services.

If you are in Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Wake Forest, Rolesville, Knightdale, Garner, Holly Springs, or Fuquay Varina and you want “Worry Free IT” then Tech Wizards can make it happen.

Bryan Brower
Owner, Tech Wizards LLC

See what other business owners are saying about us…

“We Never Trusted Our IT Firm Before Tech Wizards”

Since engaging Tech Wizards our law firm has had less “down” time, less time on the phone with IT support, and more time to focus on our core business than ever before.

We have worked with numerous other IT firms over many years, and never felt like issues were properly explained to us in a way that we could understand. We frequently felt that our lack of knowledge about IT-related issues made it easy for our previous IT firms to always blame someone else when problems arose, and to present only the most expensive solutions.  The team at Tech Wizards is always willing to take the time to fully explain the issue, as well as all of the steps taken to address it, without engaging in “geek-speak”. They are responsive to our needs, primarily by being proactive in preventing issues before they even arise.

The less you see/talk with your IT firm, the better job they’re doing. I’d invite any business to try out Tech Wizards and see if they notice a difference in the number of IT issues they experience, as well as the quality of service in addressing issues when they arise.

Jennifer Tharrington Owner
Village Law Group
Chapel Hill, NC

“I Recommend Tech Wizards Without Reservation – 100% Honest And Trustworthy”

They have provided our IT services for about 14 years and have always exceeded our expectations.  As a health care provider, we appreciate having a local tech support company that knows our practice and our staff well and can therefore meet our needs effectively and expeditiously.  Bryan and his team are a pleasure to work with.

Their Help Desk is always easy to reach for routine service requests, and for urgent needs we can always reach out to them by phone and talk directly to a technician. HIPAA compliance is, of course, a requirement of our practice and Tech Wizards’ focus on proactive maintenance and cyber security, along with effective mitigation of any discovered vulnerabilities, is very important to our business. Tech Wizards understands the needs of our practice in terms of technology usage, software support needs, ebb and flow of our business hours, and unique needs and requirements of each of our staff members. When needed, they “go the extra mile”, performing tasks that are not routine such as procuring the appropriate printer needed for a given room, ordering the best laptop for a specific purpose, or coming in after hours for urgent/emergency service.

Randi Holmes Practice Manager
ENT & Audiology Associates
Raleigh, NC

“Tech Wizards Is Tops In Their Field”

The biggest benefit to our company since we started using Tech Wizards is reliability. Whatever our issues, Tech Wizard has responded quickly and resolved the problems. They have demonstrated a great working knowledge of IT and been a great resource for whatever we have needed. As with most businesses, we are dependent on how well/reliably our computers work, and the Tech Wizards team has kept our systems consistently up and working while bringing order to our technology.

Our previous IT company was dismissive of our needs, slow to respond, and fixes were not dependable. Tech Wizards takes our concerns seriously, responds quickly, and resolves our issues without additional follow up needed. We especially appreciate their kind and understanding approach to help make our systems work the best for us.  Not all IT companies are created equal. Tech Wizard is tops in their field.  If you are looking for IT support that is dedicated to keeping your company/work up and going, call Tech Wizards - they get it done right.

Becky Newberry Office Manager
Woodwise Design
Raleigh, NC