Business Continuity and Backup Services can be included with our Flat Rate IT Service Plans or can be delivered to your business as a stand-alone “a la carte” service.  Contact us for details.


Business Continuity Solutions: Data Backups, Email Archiving, and Internet Backup Service

From company data and email to client information, your data is essential in running your business. When it's lost because of an unanticipated natural disaster or even worse, it is stolen, you need to make sure you can recover your email and data so your business can continue to thrive and grow without losing clients.

42% of companies experienced a data loss event that resulted in downtime last year, according to Acronis.  70% of small firms that experience a major data loss without their data backed up go out of business within a year, according to Price Waterhouse Coopers.  Don’t be a part of these statistics!

Email archiving and data backup and recovery are the most important services you could ever sign up for, and Tech Wizards specializes in computer, data, hard drive backups and email archiving, as well as full system recoveries. We use a unique system that backs up all of your email, computer, and server information and stores it in a dissimilar server off site, so you'll always be able to regain access your data quickly.

With data backup and recovery services with us, you will benefit. Here's how:

  • Never pay a ransom! – Having secure backups, separated from your network, provides 100% protection against your data being encrypted by hackers (and inaccessible to you) who demand a ransom to decrypt your data to allow you access to it again.  Tech Wizards can ensure that you never have to pay an expensive ransom to a cybercriminal to regain access to your vital company and customer data.
  • Plan for unexpected issues – They happen to everyone, and they can happen at any time. Take preventative measures today.
  • Safeguard and defend your business – Tech Wizards protects your data, network, and systems from hacking or virus threats so you can focus on more important issues.
  • Never lose an email message (even deleted messages) – Our modestly-priced email archiving service offer UNLIMITED storage of ALL of your email messages FOREVER, encrypted on a secure third-party server.  Both incoming and outgoing messages (even those that you may have deleted) are always available to you for business, compliance, or legal reasons.
  • Don’t wait long for recovery – When your network does go down and data is lost, we'll have it back for you in no time.

Regardless of your business size, allowing your backups to be managed and monitored by Tech Wizards will ensure that you always have a good backup in case of disaster.


Why Your Business Needs a Cellular Internet Backup Solution

A backup internet connection is essential to keeping your business running when your primary internet connection goes down.  Even with a reliable Internet carrier, outages happen. Internet outages are highly unpredictable and can be linked to natural disasters, weather, various forms of construction, road work, and other man-made accidents, such as a worker accidentally cutting the wrong cable. Since many of these problems happen without warning, it’s critical for a business to plan ahead for Internet downtime.

A cellular Internet backup solution is a low-cost and reliable option for your business to be prepared for an unforeseen outage. If you experience Internet downtime with your primary Internet service, all data and communications will automatically be rerouted to your cellular Internet backup solution to minimize business disruption.

Why wireless instead of a redundant Internet service provided by a different ISP delivering the Internet over a copper or fiber cable?  Great question!  Internet outages caused by weather, cables cut by nearby construction, or localized power outages can take out all of the copper or fiber Internet lines since they usually follow the same path to your location.  Cellular service (just like the Internet on your cell phone) usually stays up and running in all but the most disastrous and widespread power outages.  With a cellular Internet backup solution, as long as your office has power you will almost always have a working Internet connection.

Backing up your internet service with a secondary provider does more than save your connection during outages. There are multiple other benefits to having a safety net in place, including:

  • Eliminate Interruptions - While full outages are detrimental to your business as a whole, internet interruptions of any kind are a nuisance at best and can bring your business to a standstill at worst. Whether your primary ISP is experiencing spotty service or the speed is slow, you can use a cellular backup to keep productivity up. It’s effective and timely, and having a backup in advance means you’ll have an immediate and automatic solution for any outage by your primary ISP.
  • Decrease Stress - In the event of an Internet outage, trying to get back online can be stressful. When your internet connection fails, your team is unable to work effectively. And if the issue is on your provider’s end, you may not be able to do much until they find a solution. Implementing a secondary cellular backup service will give you the peace of mind of a fallback plan. You’ll be able to take care of business without having to wait for a fix.  And once your primary Internet is back your service will automatically revert to your primary service.
  • Keep VoIP Phones Up and Running – Many businesses now take advantage of the features and savings offered by VoIP telephone systems, which rely on your Internet connection to work.  Having a backup cellular Internet service will keep your VoIP phones working when your primary Internet service is down.
  • Ensure Customer Satisfaction - As with any business, your customers are your top priority. 29% getting back no more than half of their data.  Also, your ability to stay in communication with them and have access to the data needed can determine whether or not a client stays with your company. Having a consistent internet connection will help your employees respond to customer inquiries or purchases promptly and preserve your reputation for providing excellent customer service.
  • Stay Within Your Budget – Rather than paying full price for a second (redundant) “always on” Internet service from a second (different) ISP, cellular ISP solutions are a lower cost option because the backup cellular service is only “on” when your primary Internet service is down.

A Cellular Backup Internet Solution can be included with our Flat Rate IT Service Plans or can be delivered to your business as a stand-alone “a la carte” service.  Contact us for details.